Terms & Conditions
If you access and use this Web site ("www.ETOWNSALSA.com "), you accept and agree to be bound by and comply with these terms (the "Terms"). If you do not accept the Terms, do not use the Site.
General
All products and services of ETOWN SALSA and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.
The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
The information, material and content provided in the pages of the Site (the "Information") may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
Internet E-Mail
Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.
No Endorsements
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.
Links/Software
Links from or to web sites outside the Site are meant for convenience only. ETOWN SALSA does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and ETOWN SALSA will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and ETOWN SALSAis not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
Payment for Products & Services
All Credit Cards will be processed in Canadian Dollar at the time of payment. ETOWN SALSA is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
Refund / Cancellation Policy
Services
Private Training
If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.
Any sessions missed with less than 24 hours notification are forfeited. Any last minute cancellations or no-shows are also forfeited.
If you have not already paid for the session, your account/card will be charged for the full amount of the session.
If no card/account information is present, no further sessions will be conducted until the outstanding payment is received.
Additionally, reserved time slots may be lost if payment is not made in a timely manner.
Registered Programs
Pre-paid classes are non-refundable 72 hrs leading to the start date of the class.
If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case basis by our administration), we can offer you a credit if you notify us prior to your session start date. However we do charge a $20 transfer fee for changing dates.
NOTES: Service credits are valid for up to 1 year only! No exceptions beyond 12 months.
If we are notified after your session begins, we can only give you a credit towards another program for the unused portions. No-show sessions are considered forfeited and rendered. This credit is nontransferable to a friend/peer/family member and accounts for only the sessions remaining in your program at the time you requested cancellation.
There is no cash refund.
Refunds will only be considered if emergency medical. Proof must be presented with a copy of a doctor's note.
This is non-negotiable.
Individual Classes
If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different group. However, this cannot be guaranteed. Special event workshops are classified as well as individual classes but may not be made up later as these are one time events.
Any classes missed without 24 hours notification are forfeited. Special event workshops or dances are non-refundable.
If you have not already paid for the class, your account/card will be charged for the full amount of the session.
Special Events
There is a 48 hour window for refunding special events. After this period, all funds are non-refundable. Special events include: dance socials at the studio, Halloween parties, Year-end recital and fundraiser event parties and theatre events at any location, New Years Parties,
Consulting
No refunds are available for completed consulting services.
Unused, pre-paid and retainer-based consulting services may be eligible for a refund depending on the agreement between you and ETOWN SALSA's subsidiary. Standard notice for cessation of services is one calendar month, but this may vary between contracts. Be sure to check your agreement for details.
Products
DVD's
May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
Products which are defective or damaged upon arrival may be returned immediately for exchange.
Customers are responsible for all shipping charges on exchanges or refunds.
Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange for another product.
Privacy Policy
Thank you for visiting ETOWN SALSA. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for web sites within ETOWN SALSA's portfolio. If you link to other third party web sites, please review the privacy policies posted at those sites. ETOWN SALSA is not responsible for how data or information is treated/handled by any third party web site that is linked to from our sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.